Shipping and Returns
Processing time
Every order is printed especially for you, so please allow 2-7 business days for your item to be made before it's dispatched. During busy periods (like the run-up to Christmas or Halloween) this can take a little longer – we'll always aim to keep you updated.
Delivery times
Once dispatched, UK orders usually arrive within 3-7 business days. International orders can take anywhere from 7-20 business days depending on destination and local customs processing. You'll receive a shipping confirmation email with tracking as soon as your order is on its way.
Shipping costs
Shipping costs are calculated at checkout based on your location and the items in your order.
Returns and exchanges
Because each item is made to order, we're unable to offer returns or exchanges for a change of mind or incorrect size chosen at checkout. Please check size charts carefully before ordering.
If your item arrives damaged, faulty or with a printing error, please contact us within 14 days of delivery with your order number and a photo of the issue, and we'll arrange a replacement or refund.
Lost or delayed parcels
If your order hasn't arrived within the expected timeframe, get in touch via our Contact page and we'll help track it down.